The tenant did agree to sign a new lease and cycle from April to April. I will have our front office draft and mail the new lease. I asked again and they never received any additional information on the extended warranty for the dishwasher.
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During the call the tenant mentioned that they were having to open the garage door manually. I got them to check the door and we believe that at least one and possible both of the tension springs have failed. I spoke with Roger at American Home Shield and explained the problem. He indicated that the springs nor the garage door opener were covered under the warranty. I called our primary handyman who is experienced in garage door repairs. He said that if one of the springs were broken the cost would be $165 if both are broken the cost will be $195. He expects to be able to get to the repair no sooner than Monday or Tuesday. Please let me know if I need to handle the repair differently and I will cancel the work order.
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